Test Scenarios for Sending and Receiving Emails
Test Scenarios for Sending & Receiving Emails
1- Check the Email Templates must have following fields:
d. Subject line
e. Main Body
2- Validate the Email functionality using the TO, CC and BCC.
3- A default format should be same for the all Incoming and Outgoing Emails.
4- Recipient address (To, CC & BCC) must be validate before sending the Email.
5- Email subject line should not be black and must check before sending.
6- If special CHAR allowed in Body part, must be handled accordingly.
7- All the language characters (English, Russian, Hindi, Chinese ..etc) must be handled properly and should not show as junk CHAR on Receiving the E-mails.
8- Validate the plain TEXT E-mail and Rich TEXT or HTML formatted TEXT E-mail format for sending and Receiving E-mails.
9- Validate that Plain or Rich Signature can be used in Email.
10- Validate that Email can be sent to all the major Email clients: Outlook, Gmail, Rediff, Yahoo, Hotmail,….etc.
11- Validate attachment can be added successful and Email sent with it.
12- Validate the MIN or MAX size of the attachment.
13- Validate the different format attachment can added in the mail; eg-.doc/x,.xls,pdf,..etc
14- Sender name in the received mail should not be blank or should be as added by the Receiver.
15- Validate Email can be sent to the multiple Recipient.
16- Validate that REPLY/REPLY ALL to an Email has the correct recipient names.
17- Validate the DRAG and DROP feature for the attachment (If supported)
18- Validate the Attachment name is correct while added to the Mail.
19- Validate the Email saved in DRAFT when option used Save/ Send later.
20- Validate send Email is saved in SENT folder.
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